Career Opportunities with Nashville IT Experts

Named Top 10 Best Company Culture by Entrepreneur Magazine

What Employees Are Saying on Glassdoor

“The best company I have ever worked for.”

“Everyone at Concept Technology cares.”

“There are no egos and zero politics.”

“Leadership truly acts in the best interest of employees.”

Employee Benefits

We’re home to the best IT specialists in Nashville because we’ve created the best work environment.

100% Company-paid Medical & Dental
100% Company-matched 
Retirement Plan
100% Company-matched Retirement Plan
100% Company-paid 
Vision, Life & Disability
100% Company-paid Vision, Life & Disability
Company-issued 
Phone and Laptop
Company-issued Phone and Laptop
Fully Stocked Kitchen
Fully Stocked Kitchen
On-site Fitness Facility
with Showers
On-site Fitness Facility with Showers
Free "Bongo Java" Coffee
Beer Fridays
Beer Fridays
Catered Team Breakfasts
Flexible Spending Account (FSA)
LAN & Holiday Parties
LAN & Holiday Parties
Open-door Culture

Current Openings

Support Analyst

Job Description

If you have at least 3-5 years’ IT experience and consider yourself a highly personable professional who loves all things IT, thrives in a fast-paced environment, appreciates a laid-back company culture where free health insurance, free daily lunches, monthly company events, and promotion from within are the norm, Concept Technology may be the spot for you!

As a member of the IT Support Analyst team you will:

  • Provide exceptional customer service via phone and email to all Concept Technology clients
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Perform user administration duties
  • Work one of three shifts at our onsite location: 7:00am – 4:00pm, 8:00am – 5:00pm, 9:00am – 6:00pm
  • On-call rotation two to three times a year

It’d be nice if you were great at the following:

  • Microsoft Office 2007 to 2016
  • Windows 7, Windows 8, Windows 10, and Vista
  • Windows Server 2003, 2008, 2012 and Server 2016
  • Remote Desktop support
  • Small Business Server 2008/2011
  • Active Directory and Exchange
  • Patch management
  • Advanced printer / peripheral device troubleshooting
  • TCP/IP, DNS and DHCP
  • Remote support for handheld smartphones and tablets (Android & iOS)

Please submit your resume to careers@concepttechnologyinc.com.