James Fields, President and CEO of Concept Technology, was recently interviewed for ‘The Boss’ feature by the Nashville Business Journal. In this series article, written by Adam Sichko, NBJ’s senior […]
Karen Nixon leads our service delivery operations teams to streamline efficiencies, ensure profitability, and enhance our customer’s experience. So, let’s start from the beginning. Where are you from […]
If you weren’t scouring the internet for the top-rated collaboration and communication solutions before COVID, you certainly are now in your new virtual office. Even post-pandemic, small businesses will […]
Our company has been served by Concept Technology for many years. Clint today again provided excellent and quick service to fix my technical issue. I would recommend Concept Technology to other small businesses and Not-For-Profit organizations as well.
Concept Technology has been my go to tech group since I started my new position with Delk. They are all so kind and sweet and work super fast to resolve any issue I may have. Definitely a great team I can rely on for any of my technical problems.
Concept Technology provides great service. I have used there services for over five years. On a recent service call, the technician not only resolved the issue, but also provided me with information I could use to prevent the problem from recurring. Thank you!
Great company to do business with! They know their stuff, and reduce the need for in-house IT services. I personally benefit from them every day.Thanks Concept, I've already been recommending you to other companies that I work with. Keep up the great work!
Sport Seasons has been a Concept Technology client for the past four years. Service is outstanding! I've found them to be extremely reliable and very fair in the fees they charge. Several of the techs are just incredible to work with. Highly recommended.
Highly recommend Concept. Our non-profit has been with Concept Technology since 2012. They are very responsive to our needs - whether it is routine maintenance or something unexpected. They always do their best to stay within our tight budget.
We've been a Concept Technology customer for about a year now and I've been VERY happy with our services. They do several things very well--LISTENING to clients, FOLLOWING THROUGH with projects and COMMUNICATING status updates and resolutions of help desk tickets, etc. We have an assigned staff person, a "maintenance engineer" who oversees the infrastructure of our network and makes recommendations and keeps up with warranties on hardware, etc. This person knows about all of our systems and how they interface. I love having a single point person for the big picture things and then having the ability to access help desk support for the day to day user issues. They honestly make us feel like we are their only customer, which is the highest compliment I can give as that is the essence of customer service.
Our nonprofit organization has contracted with Concept Technology for several years. They have grown tremendously in that time, but remain fairly priced and are available on-demand to meet our IT needs. They have a staff with diverse expertise and take our needs, small or large, as seriously as we do. Highly recommend!
I was an employee here for a great point in my career and can say to any prospective clients that you will receive exemplary service from happy, talented and resourceful employees. If I ran a business of any size I'd gladly enlist Concept to manage my IT needs.
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