Concept Technology
Your Competitive Advantage
COVID-19 Resources: We're here to help you maintain smart business operations.

Transform How You Work With Microsoft 365 Business Voice

Published on Aug 28, 2020 at 5:19 pm in Business Insight, Microsoft, Professional Services, Tech Advice, Tech Trends.

  If you weren’t scouring the internet for the top-rated collaboration and communication solutions before COVID, you certainly are now in your new virtual office.  Even post-pandemic, small businesses will need reliable technology that enables collaborative teamwork and streamlined communications between remote and onsite employees alike. A recent study by Global Workplace Analytics estimates that […]

Webinar Recap: 6 “Must-Know” Microsoft Teams Tips and Tricks to Optimize your Day to Day

Published on Jul 21, 2020 at 3:00 am in Business Insight, Construction, Entertainment, Healthcare, Nonprofit, Professional Services, Tech Advice, Tips & Tricks.

Last week, we were joined by our friends at Microsoft to share some very effective and not-so-well-known tips and tricks to optimize your productivity with Microsoft Teams.  In this live demo, our friend David Branscome, Senior Cloud Architect, shared some really great features in Microsoft Teams that allow you to do simple things that are […]

Microsoft Teams Webinar: Frequently Asked Questions

Published on Jun 8, 2020 at 7:37 pm in Tech Advice.

Recently, we shared a training webinar on a widely popular and recommended online collaboration tool—Microsoft Teams.  These last few months of remote work has been an opportunity discover and adapt to new ways of communicating, collaborating, and increasing productivity.  Now that many are slowly reintegrating back into the workplace, we wanted to share some insights […]

Working from Home 101: Top Technology Tools and Tips

Published on Apr 6, 2020 at 7:20 pm in Tech Advice.

As professionals, we’re always on the lookout for the latest tools and tricks for us to enhance our productivity. However, navigating those waters can be a bit troublesome as there are several competing methods, apps, and tools to choose from. Productivity looks a lot different for us in this COVID-19 crisis where most of us […]

How to Optimize Your Virtual Conference Meetings When Working from Home

Published on Mar 18, 2020 at 10:41 pm in Tech Advice.

Businesses everywhere are urging and instructing their people to work from home in order to prevent the spread of the recent Coronavirus (COVID-19) outbreak—including us. In any situation that challenges businesses and communities everywhere, it’s critical to have the right tools and the right technology to stay productive and keep momentum. Between COVID-19 and the […]

A Letter to Our Nashville Community Partners

Published on Mar 5, 2020 at 7:05 pm in News.

As you are likely aware, a tornado came through Middle Tennessee on March 3, 2020, causing serious damage to several neighborhoods, including our neighborhood of Germantown. We’ve suffered structural damage to our office and will likely not be able to occupy our space for a few weeks. Fortunately, we were able to activate our business […]

HIPAA Compliance Check-Up for 2020—What You Need to Know

Published on Jan 29, 2020 at 3:44 pm in Healthcare.

For any business in the healthcare industry, it’s crucial to remain compliant with all HIPAA (Health Insurance Portability and Accountability) guidelines. Failure to comply not only brings potential violation fines and penalties by the Office of Civil Rights, but patients’ health information is put at risk. HIPAA compliance means fulfilling the requirements of the act, […]

Credible Cloud Based CRMs for an Optimized 2020

Published on Dec 30, 2019 at 7:04 pm in Tech Trends.
Technology cloud

For many successful companies, customer relationship management (CRM) software is a part of every day. With the right CRM, the different departments in your business connect into one cohesive system. This allows your employees to have real-time access to client data, which promotes organization and more personalized services.