IT Outsourcing Services for Nashville’s Healthcare Providers

We’ve proudly worked with these healthcare industry clients:

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“Concept Technology has been extremely responsive, and quickly resolves any issues. From a dependability scale, they are a 10.”

Tom Stewart – Principal, Partners Healthcare Group (Client Since 2013)

“Hiring Concept Technologies has opened up us to a pool of IT experts with a wide-range of knowledge and experience, versus being limited to a small number of in-house personnel.  We also appreciate our assigned field engineer’s ability to learn and address our unique needs and concerns.”

David Baxter – President, Medical Necessities

“Concept Technology’s services and support have allowed us to adapt our business to the ever-changing dynamics of the healthcare space, while maintaining our in-house focus on business development. They know IT, but more importantly, over the past 7 years, they’ve come to know our business.”

Andy Brown – COO, Bradley Health Services (Client Since 2009)

“Concept Technology provides great service. I have used their services for over five years. On a recent service call, the technician not only resolved the issue, but also provided me with information I could use to prevent the problem from recurring. Thank you!”

Andy Brown – VP/COO, Community Care (Client Since 2011)

 

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How we maximize your productivity, efficiency, and growth:

Customized IT Strategy

Our solution engineers can become your competitive advantage. Obtain expert insight on HIPAA compliancy, the most potent technologies, and how to implement them. Request a Network Assessment today!

Proactive Network Security

We protect what matters most: your Electronic Medical Records (EMR) and patient anonymity with email and hard drive encryption, robust antivirus solutions, ConceptCloud Mobile Device Management (MDM), ConceptCloud Secure Firewall, Remote Maintenance & Monitoring (RMM) and more.

Innovative Cloud Computing

Share data more efficiently and securely with your team via encrypted cloud services. ConceptCloud File Sync is like Dropbox, but with advanced protection features. ConceptCloud Enterprise Email facilitates worry-free collaboration by ensuring round-the-clock uptime for email, calendars, contacts and tasks.

Reliable Backup & Recovery

Downtime can have a serious impact, including penalties in compliance. Safeguard your critical healthcare business systems and medical data with our hypbrid cloud solution.  We will pair onsite and offsite storage with a custom Disaster Recovery Plan so staff can remain productive and patients can stay satisfied.

Dedicated Onsite Maintenance

Our professional and highly-trained IT solutions engineers will regularly conduct onsite maintenance to proactively identify risks and opportunities that can’t be addressed remotely. You deserve a face-to-face relationship with the IT experts who manage your healthcare company’s computer network.

Expert Helpdesk Support

After a long day of diagnosing patients, there’s no need to assess your own computer ailments too.  With the largest IT helpdesk in Nashville, our friendly and experienced support analysts resolve your tech issues fast. 76% of all helpdesk requests are solved by the first person who picks up the phone. Plus, our team will never “talk down” to you or use unnecessary jargon.

Hardware & Software Procurement

Not sure if you should buy a one-time software license or a per-user subscription? Unclear about when your warranties expire? We make equipment buying and management easy. Leverage our relationships with leading vendors to access exclusive deals not available to the public. We’ll consult you on buying or leasing decisions, then unbox and set-up your gear, and provide ongoing warranty management. Save time and money with our soup-to-nuts service.

Simple & Transparent Billing

If you’re sick of confusing bills and surprise charges, Concept Technology offers predictable, clear invoicing that removes the mystery from settlement. Our fixed-price structure and net 30 day billing means billing won’t be a shock or feel rushed.

Questions? Ready to start? Contact our team today.

info@concepttechnologyinc.com
615.321.6428

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