Managed IT Service Provider for Nashville Professionals

We’ve proudly worked with these professional service clients:

“Concept Technology gives us confidence we are making sound technology choices. Their knowledge, expertise, and advice helped us avoid some potentially costly decisions over the 10+ years we’ve worked together.”

Patrick Pruett – Executive Vice President, The Rainmaker Companies (Client Since 2006)

“Great company, great customer service. Quick to respond and all staff are very knowledgeable. Patient and able to give easy instructions and explanations to a very non-techy person.”

Lisa Lambert – Office Manager, Lovell Communications

“At a time when the majority of our technical staff and leadership team were out of town, we experienced two hard drive failures. I called Concept Technology and they had two guys there in 30 minutes. They saved us from near catastrophe and put both onsite and offsite backups in place. I have complete confidence in Concept Technology. I believe we are going to be a much more efficient company because of their support.”

Hannah Paramore – Owner, Paramore Digital Agency

 

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How we maximize your productivity, efficiency, and growth:

Customized IT Strategy

In-depth consulting from our experienced solution engineers can become your Nashville firm’s competitive advantage. We’ll advise you on PCI compliance, the most effective technologies, and how to implement them for your agency. Request a Network Assessment to get started.

Proactive Network Security

Confidently conduct business knowing that our security solutions eradicate network threats before they strike. We use predictive intelligence to anticipate IT threats. Service includes malicious email protection, robust antivirus, ConceptCloud Secure Firewall, ConceptCloud Mobile Device Management (MDM), Remote Maintenance & Monitoring (RMM)  and more.

Innovative Cloud Computing

With our cloud-hosted services, we guarantee 99.999% uptime for all of your agency’s emails, calendars, contacts, and tasks. ConceptCloud Enterprise Email and ConceptCloud File Sync ensure that Nashville professional service companies can remain active, collaborative and secure.

Reliable Backup & Recovery

Downtime results in lost productivity and impacts your client relationships.  Safeguard your critical business systems with our hybrid cloud solution. Onsite and offsite storage ensures that your staff can remain productive and clients can stay satisfied. Contact us now for a custom Disaster Recovery Plan.

Dedicated Onsite Maintenance

Receive regular onsite maintenance from our professional and highly-skilled IT engineers. Not all technology issues at your agency can be detected remotely. Our team will visit your office to proactively identify threats and opportunities to improve your computer network. You deserve an in-person relationship with the experts who manage your company’s IT.

Expert Helpdesk Support

With the largest IT helpdesk in Nashville, you can count on our friendly and knowledgeable experts to resolve your concerns quickly and efficiently. 76% of all client issues are fixed by the first support analyst who picks up the phone. Plus, our support team avoids unnecessary “geek speak” and will never “talk down” to you.

Hardware & Software Procurement

Uncertain about buying a one-time software license or a per-user subscription? Not sure when your warranties expire? We make equipment buying and management easy. Leverage our relationships with top-notch tech brands to access exclusive deals not available to the public. We’ll consult you on buying or leasing decisions, then unbox and set-up your gear, and provide ongoing warranty management. Save time and money for your Nashville agency with our soup-to-nuts service.

Simple & Transparent Billing

We get it. Unexpected spikes in your bill can cripple your firm’s budget. We keep pricing affordable and predictable. Experience easy-to-understand invoicing, a fixed-price structure, and net 30 billing.

Questions? Ready to start? Contact our team today.

info@concepttechnologyinc.com
615.321.6428

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