ConceptComplete Services

  • Unlimited Remote Monitoring
  • Unlimited Helpdesk Support
  • Unlimited Onsite Support
  • Anti-virus Protection
  • Anti-spam Filtering
  • Cloud File Sync
  • Mobile Device Management
  • Web Security
  • Real-time Network Documentation
  • Regular Performance Reports
  • Periodic Business Reviews
  • Hardware Leasing & White Glove Purchasing
  • Strategic IT Planning & Road Map
  • Vendor Recommendations & Oversight
  • Disaster Recovery Plan & Employee Education
  • BYOD Plan Development
  • Projects
  • Onsite + Offsite Server Backup & Monitoring
  • Security Patch Management
  • Firewall Management
  • Hosted Exchange Email
  • Emergency After-Hours Helpdesk
  • No Unhappy-Surprise Billing
  • No Long-term Contracts

Request a Free Computer Network Assessment


7 Ways We Add Value to Your Business

IT Solutions

1. Customized IT Strategy

Decades of experience and personal guidance from our IT solution engineers can become your company’s competitive advantage. We’ll advise you on the most effective technologies and how to implement them. Start by requesting a Network Assessment.

Network Security

2. Proactive Network Security

Stay ahead of cyber-crime! Our security solutions include predictive intelligence that enables analysis on Internet activity worldwide so you can prevent attacks. We prevent malware from compromising your computer systems via Remote Maintenance & Monitoring (RMM), powerful antivirus, malicious email protection, Secure Firewall, Mobile Device Management (MDM) and more. We’ll also help educate your staff about threats including spear fishing, which has cost U.S. companies $750 million and growing.

Cloud Computing

3. Innovative Cloud Computing

Share data and documents more efficiently and securely. Enhance your company’s productivity with Concept Technology’s cloud-hosted services. ConceptCloud File Sync is similar to Dropbox, but far safer and more secure. Learn more about cloud storage. ConceptCloud Enterprise Email provides worry-free collaboration for Nashville businesses by guaranteeing 99.999% uptime for email, calendars, contacts, and tasks.

Data Backup

4. Reliable Data Backup & Recovery

Downtime costs U.S. companies an average $901,500. If you don’t know your cost of downtime, call us at 615.321.6428 and we’ll calculate it for free. We can also show you exactly how Nashville businesses should backup data to avoid downtime. Safeguard your critical systems and vital information with our onsite and offsite storage. This hybrid cloud solution provides speedy file or full system restores. Also, a customized Disaster Recovery Plan helps sustain your staff’s productivity. Learn about the real cost of skipping out on a Disaster Recovery Plan.

Customer Service

5. Dedicated IT Support

With the largest helpdesk in Nashville, you can count on a personable expert answering your call and solving the problem in real-time. In fact, 76% of all client issues are resolved by the first support analyst who picks up the phone. Plus, regularly scheduled, onsite maintenance allows our solutions engineers the ability to assess your physical environment first-hand. They’ll identify risks and opportunities that cannot be seen remotely. We’re big believers in having a face-to-face relationship with our clients so you know exactly who’s managing your IT.


6. Hardware & Software Procurement

Save time and money for your Nashville firm with our soup-to-nuts procurement service. Leverage Concept Technology’s relationships with top brands to get great deals not available to the general public. You’ll experience worry-free product purchasing or leasing, which includes onsite unboxing and set-up. We’ll also manage warranties and software licences so you don’t have to worry about constantly updating your technology.


7. Simple & Transparent Billing

Stop getting surprise charges every time you need help! Our predictable, fixed-price model facilitates easy budget planning and avoids any concern about a “running meter” when you need support. Experience clear and comprehensive invoices.

Ready For Results-Driven IT Service?