Malicious email attacks continue to be a common security threat to individuals and businesses, with small businesses being targeted most often. Email messages asking recipients to click on unknown links or attachments are especially dangerous because the sender oftentimes impersonates a leader or another member of your organization.  Common requests can include: Making a financial […]

News of company-wide data breaches is growing rapidly, and recent research indicates that small and medium sized businesses actually suffer more than the major corporations.  Not only do they suffer more cybersecurity attacks, but the costs associated with these attacks are alarming. “In 2017, average malware-related costs for small and medium-sized businesses included $1,027,053 due […]

It’s tax week, and whether you’re filing personal taxes or business taxes, you’re more than likely filing electronically.  Electronic filing has become the most popular method of filing, and though it’s convenient, e-filing can make you vulnerable to security threats and ultimately allow cybercriminals to fraudulently collect your refund. Only recently have we seen a […]

Now that it’s officially time to begin Christmas shopping for the holidays, we want to equip you with some basic ways to stay off cybercriminals’ radars, and safeguard your financial information as you shop online. Here are five simple precautions, suggested by Forbes and USA Today, to take just ahead of Black Friday and Cyber […]

There’s no denying the impact that seasons have on our productivity.  Studies tell us that everything from weather conditions to temperatures can have an effect on our levels of productivity which bodes the question, how do we combat seasonal change in a way that maximizes our focus and productivity? We especially understand how important this […]

Personalities, and the way that we handle them in the workplace, can be a difficult thing at times.  Maybe you’re sharing stories in a team-building exercise, chatting with customers, or placing an order with a vendor.  Either way, you have conversations that are driven by different personalities every single day, so it’s important to understand […]

Everyone understands the importance of exemplary customer service, and how it weighs on the decision making process. Marketing expert, Seth Godin, also reminds us of the power of connection.   Basic human behavior tells us that people like doing things with each other.  By connecting your customers with each other, you build a sense of community within […]

Hello, everyone.  I’m Kristin Young and I am new at Concept Technology – my role is to keep us connected to our community in a meaningful way – which means finding and sharing things that might be of value to business owners and teams. One of the first things I have learned about Concept is […]

Well, Nashville, 2016 is just about wrapped. Whether or not you’re happy that it’s over, everyone can surely agree that it was… interesting. The year has almost come to a close, and all of us at Concept Technology have enjoyed the lead-up to a great holiday season here in Music City. To help you celebrate […]

Whitney Wachter makes the world go ’round at Concept Technology. She juggles multiple tasks every day and makes it look easy. Her sense of humor is priceless—which explains why she’d choose to live in Arrested Development if ever given the opportunity. To find out more about Whitney, read on below: On the business side: Q: What […]