Everyone understands the importance of exemplary customer service, and how it weighs on the decision making process. Marketing expert, Seth Godin, also reminds us of the power of connection. Basic human behavior tells us that people like doing things with each other. By connecting your customers with each other, you build a sense of community within […]
Well, Nashville, 2016 is just about wrapped. Whether or not you’re happy that it’s over, everyone can surely agree that it was… interesting. The year has almost come to a close, and all of us at Concept Technology have enjoyed the lead-up to a great holiday season here in Music City. To help you celebrate […]
Whitney Wachter makes the world go ’round at Concept Technology. She juggles multiple tasks every day and makes it look easy. Her sense of humor is priceless—which explains why she’d choose to live in Arrested Development if ever given the opportunity. To find out more about Whitney, read on below: On the business side: Q: What […]
Providing Nashville with managed IT services is what we do best, and what we love most are the clients we serve. We help a number of local businesses with their IT infrastructure, including the Nashville Symphony. Most people know the Symphony for its grand concert hall and unforgettable musical arrangements. We know the Symphony for their […]
Nearly 1 million new malware threats are released every day (source: CNN Money). The attackers are out there and constantly on the prowl for new targets. If you don’t actively protect your business it could cost a lot of money, time and headaches. A crucial step towards defending against an unknown enemy is to make […]
We’ve all felt the growing pains associated with Nashville’s boom over the last few years—more traffic, higher housing costs, the list goes on. Sometimes, it can be easy to forget that these growing pains are only a small price to pay to witness the expansion of the city we love. Nashville’s growth as a tech […]
‘Tis the season for holiday gifts! From virtual reality to the latest and greatest smartphones, there’s a lot to keep in mind this year, especially when looking for the ultimate tech-y gift for tech-obsessed loved ones. In order to help prepare you for the onslaught of gadgets and gizmos, our very own director of technology […]
Whether you’ve worked together for two years or two months, are you happy with the attention you get from your IT service provider? Are they always right there to help you out of a bind, or is it hard to get an appointment in a pinch? Are they proactively providing recommendations for ways to improve […]
We’ve said it before, and we’ll say it again: Ransomware is nasty. While some companies have implemented multiple levels of security and backup to protect against infections, many others are still hoping to survive on minimal amounts of protection. Ransomware can take on numerous different forms – and they can lead to substantial financial loss. […]
