If you weren’t scouring the internet for the top-rated collaboration and communication solutions before COVID, you certainly are now in your new virtual office.  Even post-pandemic, small businesses will need reliable technology that enables collaborative teamwork and streamlined communications between remote and onsite employees alike. A recent study by Global Workplace Analytics estimates that […]

Last week, we were joined by our friends at Microsoft to share some very effective and not-so-well-known tips and tricks to optimize your productivity with Microsoft Teams.  In this live demo, our friend David Branscome, Senior Cloud Architect, shared some really great features in Microsoft Teams that allow you to do simple things that are […]

No one knows what the impact of coronavirus COVID-19 will be in middle Tennessee, but most experts agree that schools and businesses will close. In order to keep your employees safe, and keep your operations as seamless as possible, we recommend taking some time to review how your business would respond to a short or […]

News of company-wide data breaches is growing rapidly, and recent research indicates that small and medium sized businesses actually suffer more than the major corporations.  Not only do they suffer more cybersecurity attacks, but the costs associated with these attacks are alarming. “In 2017, average malware-related costs for small and medium-sized businesses included $1,027,053 due […]

It’s tax week, and whether you’re filing personal taxes or business taxes, you’re more than likely filing electronically.  Electronic filing has become the most popular method of filing, and though it’s convenient, e-filing can make you vulnerable to security threats and ultimately allow cybercriminals to fraudulently collect your refund. Only recently have we seen a […]

There’s no denying the impact that seasons have on our productivity.  Studies tell us that everything from weather conditions to temperatures can have an effect on our levels of productivity which bodes the question, how do we combat seasonal change in a way that maximizes our focus and productivity? We especially understand how important this […]

Personalities, and the way that we handle them in the workplace, can be a difficult thing at times.  Maybe you’re sharing stories in a team-building exercise, chatting with customers, or placing an order with a vendor.  Either way, you have conversations that are driven by different personalities every single day, so it’s important to understand […]

Everyone understands the importance of exemplary customer service, and how it weighs on the decision making process. Marketing expert, Seth Godin, also reminds us of the power of connection.   Basic human behavior tells us that people like doing things with each other.  By connecting your customers with each other, you build a sense of community within […]

Hello, everyone.  I’m Kristin Young and I am new at Concept Technology – my role is to keep us connected to our community in a meaningful way – which means finding and sharing things that might be of value to business owners and teams. One of the first things I have learned about Concept is […]