Offsetting Seasonal Productivity

There’s no denying the impact that seasons have on our productivity.  Studies tell us that everything from weather conditions to temperatures can have an effect on our levels of productivity which bodes the question, how do we combat seasonal change in a way that maximizes our focus and productivity? We especially understand how important this […]

Embracing Diverse Personalities

Personalities, and the way that we handle them in the workplace, can be a difficult thing at times.  Maybe you’re sharing stories in a team-building exercise, chatting with customers, or placing an order with a vendor.  Either way, you have conversations that are driven by different personalities every single day, so it’s important to understand […]

Love Thy Customer

Everyone understands the importance of exemplary customer service, and how it weighs on the decision making process. Marketing expert, Seth Godin, also reminds us of the power of connection.   Basic human behavior tells us that people like doing things with each other.  By connecting your customers with each other, you build a sense of community within […]

Valued Referrals: The Bottom Line

Hello, everyone.  I’m Kristin Young and I am new at Concept Technology – my role is to keep us connected to our community in a meaningful way – which means finding and sharing things that might be of value to business owners and teams. One of the first things I have learned about Concept is […]