help desk Archives - Concept Technology Inc.

Concept Technology Joins Forces with Wamble & Associates, PLLC

Published on Jan 28, 2016 at 10:51 pm in Client Spotlight.

[vc_row][vc_column][vc_column_text]The team at Concept Technology Inc. is proud to announce a new addition to the client roster, Wamble & Associates, PLLC. Established in 1984 and incorporated in 1997, the professional […]

Your Help Desk Should Be More Than Just Good Engineers

Published on Oct 22, 2014 at 11:40 am in Tennessean Articles, Tips & Tricks.

This post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section. Having to make a call to an IT help desk is almost always […]

Google Rating

4.5

Based on 45 reviews

Concept Technology Inc.

4.5

Jamie Anderson

20:47 13 Oct 22

Patrick Pruett

17:16 14 Jul 22

James Fields is the owner and my company used Concept Technology for many years. Always professional and there when things were mission critical. I highly recommend CT.

Samantha Phillips

15:22 04 Mar 22

Always amazing service. Very knowledgable and friendly!

Terry Adams

16:07 21 Feb 20

Have been using Concept for our non-profit organization for many years. They are the best!

April Warden

19:59 28 Dec 19

Schuronda Scott

23:44 02 Sep 19

I attended a conference at the Nashville Business Incubation Center! That was an amazing experience!

red

20:55 25 Jun 19

James McGinty

17:52 12 Jun 19

Nice space with friendly staff.

04:37 07 May 19

00:39 27 Feb 18

14:40 23 Jan 18

04:08 04 Dec 17

02:49 04 Dec 17

00:48 12 Aug 17

20:36 17 May 17

11:26 08 May 17

13:43 13 Apr 17

16:56 12 Mar 17

21:01 03 Oct 16

Great job! Very impressed with the service.

Sherri Misch

14:18 29 Sep 16

Concept has taken care of our facilities' computers and connectivity for over 3 years now. Excellent service. Professional staff. Extremely prompt service.

Margaret Martin - Utley

16:37 30 Aug 16

Our company has been served by Concept Technology for many years. Clint today again provided excellent and quick service to fix my technical issue. I would recommend Concept Technology to other small businesses and Not-For-Profit organizations as well.

Maya Alicia Chavez

21:48 05 Aug 16

Concept Technology has been my go to tech group since I started my new position with Delk. They are all so kind and sweet and work super fast to resolve any issue I may have. Definitely a great team I can rely on for any of my technical problems.

Danielle Lee

21:23 04 Aug 16

Love their work! They give so much to their customers and are so caring! It's always a personal experience, you're never just a client number, you're much more!

Jeff Stockard

19:11 29 Jul 16

Concept Technology provides great service. I have used there services for over five years. On a recent service call, the technician not only resolved the issue, but also provided me with information I could use to prevent the problem from recurring. Thank you!

David Tinsley

19:27 28 Jul 16

Great company to do business with! They know their stuff, and reduce the need for in-house IT services. I personally benefit from them every day.Thanks Concept, I've already been recommending you to other companies that I work with. Keep up the great work!

Joy Chumley

19:54 22 Jul 16

Sport Seasons has been a Concept Technology client for the past four years. Service is outstanding! I've found them to be extremely reliable and very fair in the fees they charge. Several of the techs are just incredible to work with. Highly recommended.

Jennifer Uhl

17:10 19 Jul 16

Highly recommend Concept. Our non-profit has been with Concept Technology since 2012. They are very responsive to our needs - whether it is routine maintenance or something unexpected. They always do their best to stay within our tight budget.

Dani Lieberman

20:01 29 Jun 16

We've been a Concept Technology customer for about a year now and I've been VERY happy with our services. They do several things very well--LISTENING to clients, FOLLOWING THROUGH with projects and COMMUNICATING status updates and resolutions of help desk tickets, etc. We have an assigned staff person, a "maintenance engineer" who oversees the infrastructure of our network and makes recommendations and keeps up with warranties on hardware, etc. This person knows about all of our systems and how they interface. I love having a single point person for the big picture things and then having the ability to access help desk support for the day to day user issues. They honestly make us feel like we are their only customer, which is the highest compliment I can give as that is the essence of customer service.

Sarah Sampson

14:33 29 Jun 16

Our nonprofit organization has contracted with Concept Technology for several years. They have grown tremendously in that time, but remain fairly priced and are available on-demand to meet our IT needs. They have a staff with diverse expertise and take our needs, small or large, as seriously as we do. Highly recommend!

Lisa Lambert

17:48 18 Mar 16

Great company, great customer service. Quick to respond and all staff are very knowledgeable. Patient and able to give easy instructions and explanations to a very non-techy person.

Eddie Lunn

16:40 18 Mar 16

Great customer service! All staff is knowledgeable, friendly, and quick to respond to any request. I would highly recommend Concept to anyone needing IT management.

Wesley Walker

04:05 16 Feb 16

I was an employee here for a great point in my career and can say to any prospective clients that you will receive exemplary service from happy, talented and resourceful employees. If I ran a business of any size I'd gladly enlist Concept to manage my IT needs.

John Logan

19:05 07 Apr 15

Great folks, great service, and worth every penny...

Effigy

19:40 21 Dec 13

One of the best IT companies in Nashville.

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Concept Technology Joins Forces with Wamble & Associates, PLLC

Your Help Desk Should Be More Than Just Good Engineers

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