Your Help Desk Should Be More Than Just Good Engineers
Published on Oct 22, 2014 at 11:40 am in Tennessean Articles, Tips & Tricks.
This post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section. Having to make a call to an IT help desk is almost always challenging because something has gone wrong. If you’ve ever spent hours trying to solve an IT problem, it’s most likely the case that you’re not […]