The transportation and logistics industries are highly competitive. In order to grow and serve clients efficiently, we understand how crucial it is to be backed by a strong system and network. Whether your business is in logistics, air and express delivery, freight rail, maritime, or trucking, Concept Technology has the knowledge and experience to update, monitor, and maintain all of your technology needs through our Nashville transportation and logistics industry IT services.
Concept Technology is a managed services provider that works exclusively with small to mid-sized businesses in northcentral Tennessee. By helping local businesses with their IT needs, we hope to make a positive impact on the business community.
Staying on top of the latest technology trends and updates is a crucial part of being a tough competitor in any industry. Our IT professionals handle your IT needs for you, so you can focus your time and energy on providing the best services possible for your customers.
Our Managed IT Services
When we develop an IT plan for your business, we start with a customized strategy. Our team creates solutions designed to give your company a competitive edge. The approach includes plans for network security, cloud computing, data backup and recovery, and hardware and software procurement.
To stay ahead of cybercrime, implementing an intelligent security system is important. Our system helps you prevent attacks from malware and viruses. Additionally, your network is secured with antivirus and email protection, secure firewall, remote maintenance and monitoring, mobile device management, and more.
In conjunction with securing your network from attacks, we focus on protecting the sensitive data you possess. In the event of a disaster, we make sure you have a reliable backup and recovery system in place.
In addition to securing your network and data, we make sure you have all the latest software and hardware. We’re able to get great deals on the most up-to-date technology because of our close relationships with some of the industry’s top vendors. We also make sure to properly install everything and take care of updates. The software we acquire for you could include:
- Fleet management software
- Dispatch management
- Quotes and estimates software
- Shipment management
- Driver management
Why the Transportation Industry Needs Managed IT Services
There are a number of reasons why it’s crucial for your Nashville company to work with our IT experts. Once you’ve recognized just how much your business has the opportunity to thrive with our help, you’ll never return to managing your own system.
With our managed IT services, you can focus on the bigger picture. Handling your IT needs internally means hiring the right employees and keeping them up-to-date on technology advancement—all of which is costly and difficult to manage. When you hire Concept Technology to take on your technology needs, your entire team can focus all their energy on your core business activities. This way you can focus on growing and succeeding as we partner with you to effectively manage all your network systems.
We recognize that budgeting in the transportation and logistics industry is crucial. The cost of managing an organization’s IT infrastructure can be expensive with the traditional “break/fix” model. For this reason, we offer a structured monthly agreement that provides budget certainty. Instead of billing you for problems we fix after they’ve already caused damage, we monitor your system constantly and work to anticipate problems so we can take steps to prevent them from happening. In the event an unpreventable issue arises, our analysts and engineers resolve the problem as quickly as possible. Your bill won’t change, and you’ll see increased productivity throughout the office.
We provide constant monitoring which means that you get 24x7x365 attention. We understand the problems occur at all times of the day. No matter what the time of day, your system is maintained and updated, to ensure your company can remain fully operational. Part of our maintenance also includes enhanced security. Sensitive data, client files, and more are backed up in a number of ways so that the information you need most is retrievable in the event of a disaster.
The benefits the transportation and logistics industry can reap from managed IT services don’t stop there. Everything we do for your business revolves around the goal of helping to improve your bottom line.
Outsource Your IT Department to Concept Technology
If you’re interested in our Nashville transportation and logistics industry IT services, we can start by assessing your current network to look for deficiencies. We understand that every company has unique IT needs, which is why when we develop a completely customized plan for you that includes no long-term contracts or agreements.
To learn more about how we can partner with your transportation or logistics company through our specialized technology solutions for the Nashville market, contact our office today.
