5. Dedicated IT Support
With the largest helpdesk in Nashville, you can count on a personable expert answering your call and solving the problem in real-time. In fact, 76% of all client issues are resolved by the first support analyst who picks up the phone. Plus, regularly scheduled, onsite maintenance allows our solutions engineers the ability to assess your physical environment first-hand. They’ll identify risks and opportunities that cannot be seen remotely. We’re big believers in having a face-to-face relationship with our clients so you know exactly who’s managing your IT.