When people think of architects, the traditional image that comes to mind – thanks to “The Brady Bunch,” “How I Met Your Mother” and countless other movies and TV shows across the years – is of someone hunched over a drafting table using pencils and a T-square to hand-draw building plans.
The reality is that architects rely on technology all the way through the design process. Concept Technology is honored that some of our city’s most prestigious architecture firms rely on our IT managed services to assure that they can make maximum use of technology.
One of Nashville’s most well-known architecture firms, Tuck-Hinton, has been a Concept Technology client for over 12 years – almost since our company began. Tuck-Hinton has designed many of Nashville’s most iconic structures, including the Country Music Hall of Fame and Museum, the Music City Center, the Bicentennial Mall, the Frist Center for the Visual Arts and Nashville’s Public Square. As this very successful firm has grown, the expanse of our services has grown with them.
In fact, Tuck-Hinton has enjoyed long-standing relationships with their dedicated Concept Technology IT specialists and can take advantage of our team’s knowledge of their business. We use this in-depth understanding to quickly solve problems that arise and help them plan for the future.
Concept Technology helps us make sure everything is operating smoothly, software is up-to-date and computers are performing at their peak. It’s like having an IT person on staff.Chuck Miller, principal of Tuck-Hinton
On-site Visits and Ongoing Maintenance
We understand that architecture firms use robust technology – from 3D business information modeling (BIM) software, like Revit, to CAD drawings to InDesign and Photoshop – combined with other tools needed to run the business – such as software for presentations, scheduling, accounting and payroll.
Business will suffer if all of this technology is not continuously maintained in tip-top shape. That’s why we have regular on-site visits every two weeks with Tuck-Hinton. We also go on-site for other needs as warranted, such as to set up a workstation for a new employee. If we learn of issues between our visits through our monitoring system or by someone sending in a request, we can quickly interface with their computers from off-site and remedy the problem.
Our services also include anti-virus platforms, malicious email protection and more.
Basically, we make sure that busy architecture firms like Tuck-Hinton are able to focus on designing buildings instead of worrying about upgrading a piece of hardware.
The same dedicated IT specialists who visit architecture firms on-site and handle ongoing maintenance also assist with technology purchasing plans. We’ll meet with our architecture firm clients 1-2 times per year and review their technology, determine if anything needs to be phased out or upgraded or if any other changes should be made.
Because our expert IT consultants know our clients’ business, we can recommend the right equipment for their needs, priorities and budget. We help them plan for the future too, suggesting technology that will enable them to grow by integrating with their existing IT and company processes.
For example, at Tuck-Hinton, much of their software cannot be put in the cloud, especially that used for building modeling. Yet, we are helping them take advantage of the cloud for other processes, like email, which not only saves money, it also keeps their information secure.
We are also working with Tuck-Hinton on converting people from desktop computers to laptops, which can handle the robust platforms that architects need while allowing them to be more mobile.
Bottom line: We get architecture. And we love providing technology support for architecture firms – especially here in Nashville, where so many new and creative buildings are being constructed. Technology is what makes it all possible – it’s the foundation. At Concept Technology, we make sure it is rock solid.
“If our technology goes down, we are pretty much dead in the water. All of our staff relies upon their computers and available software daily to accomplish the work for our client’s projects,” said Chuck Miller, principal of Tuck-Hinton. “Concept Technology helps us make sure everything is operating smoothly, software is up to date and computers are performing at their peak. If the servers have a problem, they are aware before we can even pick up the phone to call. It’s like having an IT person on staff.”