Concept Technology
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Solutions Engineer

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Solutions Engineer

If you consider yourself a highly personable professional who loves all things IT, thrives in a fast-paced environment, and appreciates a laid-back company culture where free health insurance, free daily lunches, monthly company events, and promotion from within are the norm, Concept Technology may be the spot for you!

Concept Technology Inc. is Nashville’s leading outsourced IT department for small and mid-sized businesses. Their continued growth has created an opening for a Solutions Engineer. This full-time, salaried position affords the opportunity to serve as one of the faces of the organization, providing onsite and remote computer support, server maintenance, software support, and network design and deployment for multiple clients in varying industries in the Greater Nashville area.

Concept Technology values exceptional customer service and high-caliber IT support and is devoted to fostering a positive, inspiring, and fun company culture for their employees. Serving hundreds of growing organizations throughout the last thirteen years and employing over 50 of the city’s best IT professionals and support staff. Concept Technology has been recognized as one of the Best Places to Work eight years running, recognized five times for Nashville’s Fifty Fastest Growing Companies, recognized as a finalist for Best in Business, and was recently featured on the Inc. 5000 List of America’s Fastest Growing Companies for the third year in a row. 

 

Position Description:

  • Identify, analyze and resolve hardware, software and network-related problems
  • Assist our clients with hardware and software implementation projects
  • Network Evaluations, network and server deployments
  • On-site and remote network and computer support
  • Server Maintenance
  • Work schedule is 8:30am-5:30pm
  • On-call rotation two to three times a year

 

Desired Skills and Experience:

  • Microsoft Office 2007 to 2013
  • Windows 7, Windows 8, XP and Vista
  • Windows Server 2003, 2008 and 2012
  • Mac OS
  • Remote Desktop Support
  • Small Business Server 2008/2011
  • Active Directory and Exchange
  • Experience with patch management
  • Advanced printer / peripheral device troubleshooting skills
  • Networking experience with TCP/IP, DNS and DHCP
  • Ability to support handheld smartphones and tablets
  • Ability to manage projects
  • Dependable and punctual
  • Excellent communication skills, positive attitude and professional demeanor and appearance
  • Ability to handle multiple priorities
  • Good interpersonal skills and exceptional customer service skills
  • Strong critical thinking and problem solving skills

 

Company information/Salary/Benefits:

  • 100% Company paid medical insurance
  • 100% Company paid dental insurance
  • 100% Company paid vision insurance
  • 100% Company paid life insurance
  • 100% Company paid long term disability insurance
  • On-site fitness facility with showers
  • Bongo Java coffee
  • Free lunches and snacks daily
  • Catered lunches for birthdays and anniversaries
  • Retirement plan with employer matching 100% of contributions
  • Company issued smartphone and laptop
  • Paid vacation and sick time your first year

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