Malicious email attacks continue to be a common security threat to individuals and businesses, with small businesses being targeted most often. Email messages asking recipients to click on unknown links or attachments are especially dangerous because the sender oftentimes impersonates a leader or another member of your organization. Common requests can include: Making a financial […]
Everyone understands the importance of exemplary customer service, and how it weighs on the decision making process. Marketing expert, Seth Godin, also reminds us of the power of connection. Basic human behavior tells us that people like doing things with each other. By connecting your customers with each other, you build a sense of community within […]
‘Tis the season for holiday gifts! From virtual reality to the latest and greatest smartphones, there’s a lot to keep in mind this year, especially when looking for the ultimate tech-y gift for tech-obsessed loved ones. In order to help prepare you for the onslaught of gadgets and gizmos, our very own director of technology […]
Let’s be honest – the digital world is scary. Just weeks ago, Yahoo revealed a massive data breach of its services that happened in 2014 — what may turn out to be the largest hack in history. Hackers snatched half a billion user account credentials when they attacked the company’s network, gaining access to personal information […]
Technology gifts topped mostly everyone’s holiday list this year. According to a Consumer Electronics Association report, 65 percent of Americans, or roughly 160 million people, are planning to buy tech gifts this holiday season. So, shaking the present before you open it is probably not the best idea. Now that all the gifts are open, […]
The holiday season is upon us, and so is the busiest shopping weekend of the year. So stuff your turkey, stuff your stockings and stuff yourselves. But when Black Friday rolls around, don’t run out with the masses. Celebrate Small Business Saturday instead! In support of Small Business Saturday, we’ve teamed up with our friends […]
This post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section. Imagine you set your alarm on Monday for 5:30 a.m. As soon as you hear it ringing, you also hear your coffee machine start brewing a fresh cup of joe. Once you get into your car and […]
Where’s tech going in 2014? Here are five technologies that will make headlines next year. 1. Smart locks The key and lock have been around for thousands of years. The pin-tumbler lock, which uses varying-length pins to prevent a lock from opening without the correct key, has been around for hundreds of years. The simple […]
