Published on Jun 8, 2020 at 7:37 pm in Tech Advice.
Recently, we shared a training webinar on a widely popular and recommended online collaboration tool—Microsoft Teams. These last few months of remote work has been an opportunity discover and adapt […]
Published on Apr 6, 2020 at 7:20 pm in Tech Advice.
As professionals, we’re always on the lookout for the latest tools and tricks for us to enhance our productivity. However, navigating those waters can be a bit troublesome as there […]
Published on Mar 18, 2020 at 10:41 pm in Tech Advice.
Businesses everywhere are urging and instructing their people to work from home in order to prevent the spread of the recent Coronavirus (COVID-19) outbreak—including us. In any situation that challenges […]
No one knows what the impact of coronavirus COVID-19 will be in middle Tennessee, but most experts agree that schools and businesses will close. In order to keep your employees […]
As you are likely aware, a tornado came through Middle Tennessee on March 3, 2020, causing serious damage to several neighborhoods, including our neighborhood of Germantown. We’ve suffered structural damage […]
Published on Feb 6, 2020 at 7:28 pm in Tips & Tricks.
Microsoft Office 365 helps your business operate seamlessly by integrating the apps and services in your plan. With so many features, we’re here to give you ten Microsoft Office 365 […]
Published on Jan 29, 2020 at 3:44 pm in Healthcare.
For any business in the healthcare industry, it’s crucial to remain compliant with all HIPAA (Health Insurance Portability and Accountability) guidelines. Failure to comply not only brings potential violation fines […]
Published on Dec 30, 2019 at 7:04 pm in Tech Trends.
For many successful companies, customer relationship management (CRM) software is a part of every day. With the right CRM, the different departments in your business connect into one cohesive system. […]
Published on Dec 20, 2019 at 12:56 pm in Nonprofit.
Staying ahead of the game in the nonprofit industry means implementing technology that promotes the growth of your business. Deciding what your business needs is challenging, which is why we’ve […]
Published on Dec 19, 2019 at 7:19 pm in Construction.
Even as technology rapidly advances, a number of construction companies are conducting business in a similar way as they did decades ago. In order to improve project organization, keep workers […]
James Fields is the owner and my company used Concept Technology for many years. Always professional and there when things were mission critical. I highly recommend CT.
Concept has taken care of our facilities' computers and connectivity for over 3 years now. Excellent service. Professional staff. Extremely prompt service.
Our company has been served by Concept Technology for many years. Clint today again provided excellent and quick service to fix my technical issue. I would recommend Concept Technology to other small businesses and Not-For-Profit organizations as well.
Concept Technology has been my go to tech group since I started my new position with Delk. They are all so kind and sweet and work super fast to resolve any issue I may have. Definitely a great team I can rely on for any of my technical problems.
Love their work! They give so much to their customers and are so caring! It's always a personal experience, you're never just a client number, you're much more!
Concept Technology provides great service. I have used there services for over five years. On a recent service call, the technician not only resolved the issue, but also provided me with information I could use to prevent the problem from recurring. Thank you!
Great company to do business with! They know their stuff, and reduce the need for in-house IT services. I personally benefit from them every day.Thanks Concept, I've already been recommending you to other companies that I work with. Keep up the great work!
Sport Seasons has been a Concept Technology client for the past four years. Service is outstanding! I've found them to be extremely reliable and very fair in the fees they charge. Several of the techs are just incredible to work with. Highly recommended.
Highly recommend Concept. Our non-profit has been with Concept Technology since 2012. They are very responsive to our needs - whether it is routine maintenance or something unexpected. They always do their best to stay within our tight budget.
We've been a Concept Technology customer for about a year now and I've been VERY happy with our services. They do several things very well--LISTENING to clients, FOLLOWING THROUGH with projects and COMMUNICATING status updates and resolutions of help desk tickets, etc. We have an assigned staff person, a "maintenance engineer" who oversees the infrastructure of our network and makes recommendations and keeps up with warranties on hardware, etc. This person knows about all of our systems and how they interface. I love having a single point person for the big picture things and then having the ability to access help desk support for the day to day user issues. They honestly make us feel like we are their only customer, which is the highest compliment I can give as that is the essence of customer service.
Our nonprofit organization has contracted with Concept Technology for several years. They have grown tremendously in that time, but remain fairly priced and are available on-demand to meet our IT needs. They have a staff with diverse expertise and take our needs, small or large, as seriously as we do. Highly recommend!
Great company, great customer service. Quick to respond and all staff are very knowledgeable. Patient and able to give easy instructions and explanations to a very non-techy person.
Great customer service! All staff is knowledgeable, friendly, and quick to respond to any request. I would highly recommend Concept to anyone needing IT management.
I was an employee here for a great point in my career and can say to any prospective clients that you will receive exemplary service from happy, talented and resourceful employees. If I ran a business of any size I'd gladly enlist Concept to manage my IT needs.
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